Terms & Conditions
1. Informed Consent.
The purpose of this Informed Consent terms and conditions is to help you decide whether a laser hair removal (“LHR”) cosmetic procedure is right for you and to help you make an informed decision to undergo this procedure. This Informed Consent gives you general information about LHR cosmetic procedures, explains other treatment options, and identifies the benefits, risks, side effects and possible complications associated with LHR procedure.
2. Laser Hair Removal Procedure.
LHR is a non-invasive laser treatment designed to remove unwanted hair from all parts of the body. The laser device works by emitting pulses of light energy that penetrate the skin and destroy hair follicles while the device’s handpiece cools the surrounding skin. Because the laser needs to fill the hair follicle to work effectively, it is important not to wax, tweeze, have electrolysis procedures or pluck hair for 2-4 weeks prior to the procedure. You will be required to wear protective eye glasses during the procedure to protect your eyes from the laser light. You may feel a slight burning, stinging or pinching sensation during the procedure. It generally takes 10 to 21 days after the procedure for the treated hair to fall out. Treatment of dark course hair generally achieves the best results while removal of light fine hair generally requires additional treatments which may or may not be successful. Clinical results of LHR may also vary depending on individual skin type, hormonal levels and hereditary influences. Therefore, some patients may experience partial results and some may notice no improvement at all. Future hormonal changes may cause additional hair growth. LHR procedure generally involves a series of treatments.
3. Alternative Procedures.
LHR is a voluntary cosmetic procedure which is not necessary or required.
4. Not Good Candidates.
Generally you are not a good candidate for LHR procedure if you are pregnant, nursing or plan to become pregnant while undergoing LHR treatments. Individuals who have used Accutane within the past six months or who used any medications requiring limited exposure to sunlight are not good candidates for LHR procedure. The laser may not be effective on blond or grey hair. Sun exposure 2-4 weeks prior to treatment may reduce effectiveness of the laser. It is important to shave the area prior to treatment session. ( we do not provide shaving services as you must do this yourself prior to the treatment). Please inform us if you have an allergy to Aloe.
5. Risks and Complications.
All medical and cosmetic procedures are associated with certain risks and may result in complications. Possible risks and complications associated with LHR procedure include: Temporary reddening, burning, swelling, bruising or discolouration of the skin over the treated area. Blistering, scarring, activation of cold sores, infection or permanent discoloration, which may occur in rare cases. Please inform us if you have ever had a problem with cold sores. Folliculitis, which is an infection of the hair follicle, which may take several days to resolve. Hyperpigmentation (darkening of the skin) or hypopigmentation (lightening of the skin), which rare may take several months to fully resolve. Crusting or blistering of the area exposed to laser, which is rare and which may take several days to heal. As with all LHR procedures, some re-growth of hair may occur after treatment sessions are completed.
6. Patch Test
If your consultation determines that you are a suitable candidate for laser hair removal your clinician will perform a patch test. Patch tests must take place at least 24hrs before your first session. We apply the laser to a small part of the target area and monitor.
7. Prior to the procedure.
You Must shave 24 hours the area treated, avoid any hair removal methods that pluck or pull the hair, such as waxing, threading, or tweezing. Avoid direct sun exposure, do not apply any makeup or topical creams like moisturisers, serums, oils or perfumes.
8. Post Procedure.
It is important that you comply with all post procedure instructions In addition, it is important that you limit sun exposure after the LHR procedure and use protective sunscreen lotion. Please call your doctor promptly if complications develop after the procedure. Laser-treated areas should not be exposed to sun or tanning beds Not adhering to the post treatment
skin care instructions may increase the risk of complications.
9. Schedule sessions.
You must adhere to a specific schedule that catches the growth cycle of the hair, cancellation can results in less effective results.
10. Results may vary according to hormonal balance or imbalance, pre-menopause and post menopause. Results cannot be guaranteed.
11. Medical and Physical Conditions. Please notify us before booking your treatments if you have high blood pressure, special physical concerns, diabetes, have a history of skin pigmentation, taking any medication, nursing, pregnancy, planning to become pregnant during treatments or taking photosensitive medication.
CANCELATION POLICY
12. We respectfully request at least 24 hours’ notice to be given for cancellation.
13. No show will result in removing session from the package
14. Clients who arrive more than 10 minutes late will forfeit the session
COMPLAINT POLICY
15. We aim to provide the best possible service and care to you when delivering a consultation or treatment. In the event that you are unhappy with any aspect of the service provided, you should speak to the appropriate clinic manager or their designated deputy as soon as possible.
MACHINE MAINTANENCE POLICY
16. In the event of the machine maintenance, we will need to reschedule your appointment and will aim to notify you at the earliest opportunity. This is to ensure we maintain continuous high level of service.
PAYMENT POLICY
17. Correct payment must be received before treatments start or any arrangements made.
REFUND POLICY
18. Please note that no refund will be issued after 14 days of purchase.
ClearSkin Laser Hair Removal reserve the right to refuse or cancel any appointment if the client fails to comply with our policies.
